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Refund & Cancellation

How cancellations and refunds work for enquiries and confirmed services.

Last updated: 22 October 2026

Payments on this website

This website does not take online payments. Sending an enquiry or a job application through it doesn't involve any payment.

Withdrawing an enquiry

You can withdraw your enquiry at any time before a service is confirmed. Write to [email protected] with your name and phone number and we will close it.

Confirmed services

Before any service begins, we will share its details with you, including any fees, notice periods, cancellation terms and refund eligibility. The terms agreed for your service apply to cancellations and refunds for that service.

Please read them carefully and ask us if anything is unclear before you confirm.

How to cancel or request a refund

Email [email protected] and include:

  • Your full name and the phone number you gave us
  • The service you want to cancel or the payment you are asking about
  • A short explanation of your request

Our team will review your request under the terms agreed for your service and reply to you.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.