Refund & Cancellation
How cancellations and refunds work for enquiries and confirmed services.
Last updated: 22 October 2026
Payments on this website
This website does not take online payments. Sending an enquiry or a job application through it doesn't involve any payment.
Withdrawing an enquiry
You can withdraw your enquiry at any time before a service is confirmed. Write to [email protected] with your name and phone number and we will close it.
Confirmed services
Before any service begins, we will share its details with you, including any fees, notice periods, cancellation terms and refund eligibility. The terms agreed for your service apply to cancellations and refunds for that service.
Please read them carefully and ask us if anything is unclear before you confirm.
How to cancel or request a refund
Email [email protected] and include:
- Your full name and the phone number you gave us
- The service you want to cancel or the payment you are asking about
- A short explanation of your request
Our team will review your request under the terms agreed for your service and reply to you.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
